Just a quick note to say that we've been interviewed. A video chat done immediately afterwards should appear here shortly. What are my immediate feelings?  read more »

Could we do a virtual Open Innovation Exchange?

I don't wish to distract the team from preparations for tomorrow's interview at Cabinet Office, but the wonders of automated  ego search alerted me to interest in the Exchange from online community guru Howard Rheingold. Interviewed at the Terra Nova blog, which explore virtual worlds like Second Life, Howard picked up on an item I wrote. He says:  read more »

Stories please!

It has been suggested that we use stories, in our interview, to illustrate how the OIE would work in practice eg how people would first connect with the OIE, how they would interact with the OIE over time, how the OIE would support them in the 'innovation to action' process and so on.

I have had a go at such a story and posted it here. Are there any other story tellers out there?! We think we need three. If you have an idea for a story you can leave it as a comment to this entry or, if you are registered, use your blog to write the story yourself.

Story #1

Innovation in Youth Services

Sue was a youth worker and worked in the Children's Services Department of the local council. She is married to David, an IT sales executive.

In his mid teens, their son was expelled from school. At this point Sue and David experienced service delivery from a user's point of view for the first time. They had a difficult two years trying to engage with non-joined-up support services which were delivered in a way that suited the service deliverer more than the service user.

Sue and David thought they could do better and started to do research. They came across the Open Innovation Exchange on the web. They realised they were not alone in thinking that public services could be improved and they also realised that you could do it from 'outside' public bodies. But where to start?

The Open Innovation Exchange (OIE) Website aggregated information from all sorts of sources. You could also register and ask questions but they decided not to dive straight in. Instead, they noted that there was a local event supported by the OIE which they registered for.

At the event, the full extent of the support available became clearer. They registered on the OIE website and were able to ask questions of known experts and read the answers already provided to other registered users. As well as providing a brilliant 'just in time' source of expertise, the system enabled them to identify others with similar interests and peer to peeer exchanges also proved really helpful. They also learned of the unLtd programme and were successful in getting a £5,000 grant to release Sue from her day job for 3 months to develop her ideas.

. . . . six months later . . . .  read more »

Q and A gets 92 reads

At 1:30pm David Wilcox posted our first stab at the Questions we might be asked at interview and how we would respond (to some of them) and by 8:30pm 92 people had read them . . . you can read them and advise us here.

Please help us prepare for the interview

As you may imagine, we are more than delighted to be shortlisted as one of four teams for interview, out of 21. We face that interview next Tuesday, June 12, and would really welcome your help. We want some tough questions.
Our interview team will be meeting tomorrow for rehearsals, when we'll try and work out what we want to say, and what we may be asked.
We wondered how best to do that. Do we keep our best ideas to ourselves? Nope. We got so far by doing things in public ... why stop now?
We made a start on some Q and A here. Please take a look, and add any comment, questions - or indeed answers. This is still co-creation.

We've been shortlisted!

The 21 bids have been read and 4 have been selected for interview and ours is one of them. Well done everyone! Here is the email from John Craig received today:  read more »

When to use open source techniques

Insights into when the sort of approach used for the Open Innovation Exchange may work, or not, via Anecdote: When to use open source techniques:

"Nicholas Carr has written a thought provoking piece in Strategy+Business on the limitations of open source approaches. In a nutshell, open source approaches work best when people are refining something that's already been created and where the problem can be divided into chunks so lots of people can work on it at the same time (e.g. fixing bugs in Linux). Creating the idea in the first place is best done by an individual or small group. "

I think that accords with our experience here. The bid development worked because Simon - and Jane - Berry pulled it all together, and other people took a lead on work packaGES. A wider group contributed smaller pieces

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